Blog Archive

The 'Four LOOKS


The 'Four LOOKS'

'LOOK' Back and get Experience..!

'LOOK' Forward and see Hope..!

'LOOK' Around and find Reality..!

'LOOK' Within and find confidence

The Top Ten Rules of Email Etiquette

A Small but highly useful article by Paula Klee Parish

The below rules need to be remembered by all of us while writing emails....professional and personal!

There is a communication crisis occurring today. With the proliferation of text-speak and 140 character sentences, we have forgotten how to effectively communicate. For example, what happened to the professionally written email to a customer or even a colleague? For that matter, what happened to grammar and proper usage?

With the advent of hand held electronic devices and text messaging, we have somehow allowed ourselves to fall into the trap of "everything for the sake of speed and convenience." So what happens now? Do we shorten our speech so that we speak in abbreviated words and abbreviated sentences?
I thought this might be a good time to reaffirm some of the basic rules with the focus on writing and responding to E-Mails

To begin with a summary…Treat e-mails the same as a business letter. Include a short greeting [hi], even if the message has been going back and forth for several rounds. Remind employees that, while it is fine to use emotional icons in their personal e-mails, these are far too cute to be included in business e-mails.

I am starting with my own pet-peeve:
1. Read before sending and fix your mistakes.
Every time you send a message with errors in spelling, punctuation, or grammar you are letting people know that you do not care about the quality of your work or the reputation of your organization.
2. Ignore the mistakes of others.
It is petty to criticize mistakes such as incorrect spelling. It can cause an embarrassing situation and/or invite nasty reprisals. Fix the errors before replying or sending the e-mail on to others. Be kind.
3. Do not e-mail when angry or upset.
Take ten and breathe. Remember, perception is subjective. What you perceive may not be what the sender intended. Calm down before responding to a message that offends you.
What you send cannot be taken pack, so wait and then be polite. Avoid accusations and using abusive language. Words such as: please, sorry, and thank you project a positive and productive image.
4. Expect your message to go public.
Private e-mail is an oxymoron. It's like saying one is a little bit pregnant; it does not happen. Security administrators have access to it, and recipients might send it to others. Keep that in mind when you are writing. Pretend that every e-mail is a memo that might be posted on a bulletin board in the hall of your organization.
5. Send request in time.
When it is necessary to request help or support, or introduce a problem, do not wait until the last minute. Last minute messages frustrate and alienate people. E-mail can take minutes or hours to arrive, so plan ahead.
6. Respond immediately or make a note to respond soon.
Respond to e-mail as you should to phone messages. If you need time to think about your response or time to gather information, let the sender know that you will get back to them.


7. Be Brief.

E-mails have basically replaced memos and letters, but they are getting longer and longer. Use bullets where you can. Keep your message short and to the point. We receive many e-mails each day; we respond faster when messages are brief.
8. If the message must be long, start with requests and guide lines.
We tend to read the first few lines of a message thoroughly and browse through the rest. If you require a quick response, say so in the first few lines. If your message is long, start with a summary paragraph.
9. Write a good subject line.
Let the receiver know what to expect. A good subject line flags interest, and it makes it easier to find days later. The subject line is the true reason you are sending the e-mail.
10. Type like you would a letter.
E-mails can be difficult to read. Use short paragraphs and always put blank lines between paragraphs. Avoid all capital letters [SHOUT], emotional icons [  :) ], unique abbreviations [lol], and excessive punctuation [!!!!]. Yes, I am guilty here too.


      When should we not use e-mail?

      Either make a phone call of visit in person to talk when:

  1. Emotions are high
  2. The message is delicate
  3. Too many misunderstanding are occurring


China Launches 3D Newspapers.








Ever since China's first 3D newspaper was released, back in April, the public has been asking for more. And they're about to get it, as a limited number of the Hangzhou-based Daily Business editions are about to be issued, in 3D format.
British tabloid, The Sun, has announced it will be launching the first 3D newspaper, on June 5, a few days before the Soccer World Cup kicks off, in n attempt to raise awareness to the 3D broadcast of the sports event, by Sky News. Sorry guys, but you're almost two months late, in China, 3D newspapers are already yesterday's news.










Determination and Patience


Determination and Patience

Determination is the strength that will enable you to pass the barrier of useless thoughts in order to create positive thoughts and to be successful in whatever you wish. It comes from within and its partner is patience. Patience teaches you not to push but rather to wait and appreciate the game of life instead, knowing that nothing remains the same, and everything will change at some point.

Programmer to CEO... Just for Fun :)

Programmer to Team Leader:
"We can't do this proposed project. **CAN NOT**. It will involve a major
design change and no one in our team knows the design of this legacy system.
And above that, nobody in our company knows the language in which this
application has been written. So even if somebody wants to work on it, they
can't. If you ask my personal opinion, the company should never take these
type of projects."
 Team Leader to Project Manager :
"This project will involve a design change. Currently, we don't have any
staff that has experience in this type of work. Also, the language is
unfamiliar to us, so we will have to arrange for some training if we take
this project. In my personal opinion, we are not ready to take on a project
of this nature."
Project Manager to 1st Level Manager :
"This project involves a design change in the system and we don't have much
experience in that area. Also, not many people in our company are
appropriately trained for it. In my personal opinion, we might be able to do
the project but we would need more time than usual to complete it."
1st Level Manager to Senior Level Manager :
"This project involves design re-engineering. We have some people who have
worked in this area and others who know the implementation language. So they
can train other people. In my personal opinion we should take this project,
but with caution."
 Senior Level Manager to CEO :
"This project will demonstrate to the industry our capabilities in
remodeling the design of a complete legacy system. We have all the necessary
skills and people to execute this project successfully. Some people have
already given in house training in this area to other staff members. In my
personal opinion, we should not let this project slip by us under any
 CEO to Client :
"This is the type of project in which our company specializes. We have
executed many projects of the same nature for many large clients. Trust me
when I say that we are the most competent firm in the industry for doing
this kind of work. It is my personal opinion that we can execute this
project successfully and well within the given time frame.


Hatzz off to the creater ;)