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Like the ocean that merges all that flows into it, I merge all that happens; so past is past, and the future seems clear and bright.

There are two dimensions of being a detached observer - the inner dimension and the outer one.

Let us look at the inner dimension of detached observation. It is the ability or the technique to stand back from or observe in a detached way our own thoughts, feelings, emotions, attitudes and behavior. We are creators and our thoughts, feelings, emotions and attitudes are our creation. In fact, this is the first step to becoming a ruler of the self and making the self powerful. If we fail to detach from our thoughts and emotions then they will be our masters, they will go out of control and will, as a result, leak away or waste our energy. Practice simply being the witness of whatever you are thinking and feeling. This is an important aspect of any good spiritual practice and after a while you will find it an experience that both, frees you and empowers you.

The external dimension of detached observation is the technique of being a witness to or an observer of the scenes, of the world around us. As we stand back and watch the scenes of life being played, on the world stage around us, without being actively involved, we can see the big picture more clearly. This makes it easier to judge clearly what is the most suitable contribution that we can make and the most suitable role we can play - through our thoughts, words and actions.

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Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.

Why Live Chat Is The Best Customer Service Right Now [Infographic]

E-commerce website owners have reported that one of the main issues online is maintaining customer engagement and preventing shopping cart abandonment. A key tool that has been proven in preventing these issues is Live Chat customer service. It can be frustrating for customers when they have to read large amounts of text on a website just to find the answer to a simple question. Live Chat on the other hand, allows customers to get direct responses to all their queries with virtually no effort on their part. Live Chat can be a key tool to turn casual website visitors into regular customers which can maximise sale opportunities and build up an e-commerce’s reputation and brand.

How Important is Live Chat?

The importance of having a customer support chat for e-commerce businesses cannot be reiterated enough. A key way Live Chat can increase sales rate is though implementing customers testimonies about their experience with Live Chat services into business plans. The majority of customers who reviewed Live Chat while shopping online reported being satisfied with the service and 63% reported that they were more likely to return to the site. That is not all, 40% of online buyers who had previously used live chat services were more likely to make online purchases at least once a week than buyers who had never chatted live.

How Does Live Chat Work?

The reason why live chat appeals to many online store visitors lies in the simplicity and effectiveness of the service. The average company takes only 48 seconds to answer a query with Live Chat. The majority of companies answer 1,143 chats each month on average. This means that a single operator handles approximately 274 chats per month. The data collected reported that customers are most likely to ask questions via live chat between 10am and 3pm local time. The research indicated that over half of live chats occur during this time period.

The number one live chat country in the world is Mexico, followed by Australia and Canada. The highest number of live chat conversations take place on Mexican e-commerce websites. This has made Mexico the recipient of the highest customer satisfaction rate with a rating of 94.11%. Customer satisfaction rate in Australia is 93.59% and Canadian customer satisfaction rate is at 88.36%.

The fastest Live Chat replies are received by customers in Denmark. Danish operators provide a swift and straightforward service which is characteristic of the well-known Scandinavian simplicity.When it comes to the demographics of live chat users, the older generation of Baby Boomers are particularly fond of this service. The research indicated that more than one third of people aged 57 to 67 are already using customer support chat.

Chat Duration vs. Customer Satisfaction

Naturally, the customer service chat that results in the highest customer satisfaction rate is the one which provides customers with clear and straightforward answers to their questions. This means that the operator needs to take his or her time to review each question and then provide an in-depth answer. The operator also needs to find the right balance between being concise and informative. For example, chats that last 5 minutes correspond to a customer satisfaction rate of 78.20%, chats that last 15 minutes result in 88.23% satisfaction rate and chats that last 20 minutes and more receive a significantly lower customer satisfaction rate.

Chats per Month vs. Customer Satisfaction

To highlight the effectiveness of Live Chats for customer service, consider this: The customer satisfaction rate of the e-commerce industry has reached 87.5% in 2015. Live Chats usage rates have been steadily increasing in the past five years. In 2009 Live Chat was used by 38% of online shoppers, in 2012 that percentage grew to 43% and in 2014 more than half of customers were using Live Chat. The online stores that have approximately 1,000 chats per month have the highest customer satisfaction rate of 87.29%.

Which Channel Works Best?

Online communication channels has made communicating for online customers easier than ever. The number one communication channel for e-commerce websites is live chat with a 92% customer satisfaction rate. Other channels that have high ratings among customers are voice services with 88% customer satisfaction rate, web form and email with 85% each and social media networks Facebook and Twitter. Customer satisfaction rate for websites using Facebook to answer customer questions is 84% while websites with Twitter-based communication have a customer satisfaction rate of 77%.

Learn from Examples

There are many famous online stores which highlight the positive effect of implementing live chat service. Travel website Orbitz reported a 40% increase in American consumer brands chat traffic during the period between 2013 and 2014,  while continuing to maintain an enviable customer satisfaction rate. Similarly, tech giant Dell reported a 30% increase in chat usage over the past several years. A third of Dell’s sales in the US are currently being finalized through live chat. Dell reports that 30% of its online customers engage through proactive chat which amounts to 40% of revenue.

The American department store chain Sears, is another big company that has benefited from live chat services. Sears has recently reported a 20% increase in sales revenue which was a direct result of using a predictive chat service. Sears also has an impressive customer satisfaction rate of 90%.

Another good example of how live chat can boost sales comes from the exercise equipment brand Total Gym. During the fourth quarter of 2014, nearly 40% of the Total Gym’s online orders came from customers who had chatted live with an operator.

For more information on how introducing a live chat customer service to your website can help increase sales rates and improve rapport with customers, take a look at the adjoining infographic.


Presented by Skilled.co
Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.
Become More Optimistic in Just Two Weeks
Do you spend a lot of time contemplating how badly situations can turn out? If so, it sounds like you're a bit of a pessimist. In your mind's eye, you picture the world crashing down around you. You always expect things to go in favor of another person instead of you.
It's easy to fall under the spell of negative thinking. This is especially true when you've had some negative experiences. Now is the time to get out of that negative mindset.
With the pointers you're about to read, you'll successfully be able to turn from a pessimistic person into an optimistic one. The best part is that you can actually become more positive and less negative in two weeks or less!

Implement these strategies to become a more optimistic individual:

1. Count your blessings. Take a moment and write down all the blessings you've received in your lifetime. Write the small ones as well as the mammoth ones. Have you run out of paper or gotten blistered fingers? Both are signs of a multitude of blessings!
  • A pessimist has no place counting blessings! Therefore, put aside your negative thinking and celebrate the positives that have happened in your lifetime.
  • How many times have you confidently achieved success? It's probably because you believed in yourself. If you did it then, you can do it now.
  • Use your past positive experiences to fuel your drive to become a more positive person.
2. Recite your strengths in the mirror. Self-doubt brings about feelings of inadequacy. Then, you end up believing that you may not be good at anything. But is that really the case? When was the last time you took a moment to consider your strengths?
  • Stand in front of your mirror today and recite your strengths. And yes, you have them! Your positive attributes are what got you all those blessings in the first place!
  • Think about ways in which others have counted on you in the past. Why do you think they chose to rely on you? Because they know you have a great skill set.
  • If you used a particular strength in the past, you can use it again for another mission.
3. Search for the good in situations. Even when things seem to be at their worst, there's always a bright spot or a lesson to be learned. If you take the time, you'll find that there's something good in each of life's situations.
  • Even though something may cause you to feel sad, consider the possible joy of having a weight lifted off your shoulders.
  • It may seem to you that you've failed at something. But truth be told, you may have succeeded at finally finding the right path for yourself.
4. Accept life's journeys. Remember that you may not have everything going your way. That's just the way life is. Accept the journey you're on, knowing that you're meant for that path.
  • The sooner you accept a particular outcome, the easier it may be to move on and start fresh.
  • Rejoice in the positive outcomes of others. You're meant to live in harmony with the rest of the world. Use their joy as an opportunity for your own happiness.
5. Remember the sun rises. Bear in mind that the world doesn't end with your negative experiences! After the disappointment, you go to bed and awaken to a new morning. Each sunrise provides another opportunity to succeed!
As you can see, it's all about adjusting your thoughts. Changing how you process experiences can make it easier to become optimistic. Avoid allowing the outcome of one experience to determine how you'll handle the next. Take each situation at face value with a bright smile and positive outlook!
The post Become More Optimistic in Just Two Weeks appeared first on My Self Improvement Daily.

Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.
 
Trees and Plants do not seem to be worried about
the flowers that fall,
They are always busy
making new flowers.
 
LIFE is not about
What we Lost,
It’s about
What we can still grow….
Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.




Don't be Disappointed if people refuse to help you.

Remember the words of Albert Einstein;

'I am thankful to all those who said 'No'

Because of them. I did it myself'.

Live, Believe, Inspire……

HAVE A WONDERFUL DAY
Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.


 
Can an Application Filing Service Help You Get a Social Security Card?

 

Applying for any replacement document from a government department can be a bit of a task. You’re likely to have to face long lines, overly-complex forms, and a range of requirements that might not make much sense.

For example, when you want to get a replacement social security card in most states, you need to provide proof of ID and citizenship with your application. It sounds reasonable, except that you’ll need to send in the original documents with your application.

You’d think that they’d be able to check citizenship and your proof of ID without you needing to provide this. Moreover, in some states, where the systems are set up to allow them to confirm your details using your driver’s license or state-issued ID, they can. It just hasn’t moved across to all the states yet.

Another ironic twist is that there is no two for one deal here. You would think that you could send in your passport to confirm both citizenship and your ID, but you’d be wrong. The department requires two separate documents in this case.

They have their reasons for it, and they are good ones, but it does leave those who need to apply for an SSC in something of a pickle. How do you know you have the right documents? Have you completed the forms correctly? Is there some obscure rule that you weren’t aware of?

Where Agencies Come in to the Picture


The Application Filing Service social security cards service is aimed at cutting the confusion. You:

·        Go to their site

·        Tell them what you are looking for – so, is it a new card, a replacement card, or a change of details?

·        Answer the questions that they’ll set for you

·        Pay their fee

·        And then download the completed application and the reference material about what forms to add to it

·        You’ll then submit everything to the SSA

Can They Help Me Get a Card?


If you are entitled to one, they assist you by simplifying the process of applying. You’re still going to need to collect the documents yourself, although they can help you get copies if you need them. They’ll help make sure that your application is as correct as possible.

From there, it’s up to you. You’ll have to submit the applications and follow up on its progress with the SSA.

How Do I Submit the Documents? 


You have a couple of options here. You can:

·        Head to your local SSA office and hand them in. This does mean standing in line, but if you’re using your driver’s license to prove your identity, you should get the license back at the same time

·        Mail-in your documents. This is an option if you don’t have the time to go inor the offices are not near you. You’ll be sending original ID documents, so do use registered mail when sending it out

Conclusion


If you’re confused on the process of replacing your SSC and need help getting the right forms, then the application agency can make the process simpler for you.
Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.
 
The Greatest Prison people live
Is the fear of
What other people think…
Don’t put the key to
Your happiness in
Someone else’s hand..
BELIEVE IN YOURSELF….
 
HAVE A GREAT DAY
Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.



When we love ourselves, it helps us feel our best, and when we feel our best, we can give more to the world. Treating yourself well, and with love, is more than eating healthy and exercising.
What exactly is self-love, though? In Psychology TodayDeborah Khoshaba, Psy.D. writes, “Self-love is a state of appreciation for oneself that grows from actions that support our physical, psychological and spiritual growth. Self-love is dynamic; it grows by actions that mature us.”
She explains the profound effects of self-love, stating, “When we act in ways that expand self-love in us, we begin to accept much better our weaknesses as well as our strengths, have less need to explain away our short-comings, have compassion for ourselves as human beings struggling to find personal meaning, are more centered in our life purpose and values, and expect living fulfillment through our own efforts.”
I’m on a mission to empower people to spend their lives focused on their purpose, priorities, and passions, and to get rid of the junk that gets in the way of living the life of their dreams. Part of living the life you dream of is practicing self-love. Self-love is incredibly important in many areas of your life. It influences how high you set your goals, how you let others treat you, and how you react to difficult situations. Self-love affects how you treat your body, how you manage stress, and your ability to live consistently with your values.
Here are 50 small things you can do every day to practice self-love. I divided them into categories of the 7 Dimensions of Wellness, so you can practice self-love in all areas of wellbeing.

Social wellness

Social wellness is the ability to connect with others and develop positive relationships. To practice self-love in your social life, do the following:
1. Connect today with someone who is positive, inspiring, and encouraging.
2. Visit your neighbor.
3. Send a note in the mail to a family member or friend.
4. Plan a fun night out with friends.
5. Snuggle with your love.

Emotional wellness

Emotional wellness is the ability to cope with life’s challenges. The University of California states,”The ability to acknowledge and share feelings of anger, fear, sadness or stress, hope, love, joy and happiness in a productive manner” contributes to increased emotional wellness. To practice self-love in this area, work on the following:
6. If you’re not satisfied with your life, admit it to yourself, and write out your action plan to make changes.
7. Spend 10 minutes today being quiet.
8. Forgive yourself. You must accept that you are not perfect before you can love yourself.
9. Seek the help you need — set up an appointment for counselling or therapy if you’re struggling emotionally. You are worth it.
10. Spend 10 minutes working on a favorite stress-management technique.
11. Write down your schedule for the day. This will help you set aside time each day to spend time on your priorities and minimize wasted time.
12. Practice an optimistic attitude.
13. Be mindful of your inner dialogue. The messages you tell yourself can greatly influence your life.
14. Set boundaries on how you’ll spend your time. Steer clear of time-sucking activities that don’t add meaning to your life.
16. Turn away from behaviors that tend to get you into trouble.
17. Say no to toxic people and activities.
18. Say yes to adventure.
19. Have fun. Laugh every day.
20. Compliment yourself.

Spiritual wellness

The University of California describes spiritual wellness as “the ability to establish peace and harmony in our lives.” To practice self-love in your spiritual life, take these actions:
21. Explore your faith.
22. Spend time in prayer or meditation.
23. Seek an opportunity to grow in one of the challenges in your life.
24. Get outside in nature.
25. Do something altruistic.

Environmental wellness

Being environmentally well means recognizing your responsibility to make a positive impact on the earth. To practice self-love and environmental wellness, try these tips:
26. Practice not buying what you don’t need.
27. Donate items you don’t need. Practice getting rid of 1 item per day.

Occupational wellness

Occupational wellness involves getting fulfillment from your work. To practice self-love in your work life, take these steps:
28. Learn about your strengths.
29. Discover your passion. This workbook is a great start.
30. Write down your big career goals.
31. Take one small step each day toward your dream career.
32. Connect with a coworker.

Intellectual wellness

When you are intellectually well, you continually expand your knowledge as a lifelong learner. To practice self-love intellectually, try these actions:
33. Read 1 page of a book that interests you today.
34. Learn.
35. Book an adventure to a new place.
36. Sign up for a new class through community education or a local college.
37. Take a small step out of your comfort zone every day.

Physical wellness

Optimal physical wellness is achieved when you have a healthy quality of life. To practice self-love and increase physical wellness, try these actions:
38. Appreciate the amazing things your body can do rather than focusing on what you consider to be your “flaws.”
39. Schedule your routine physical with your doctor.
40. Pick a new vegetable to eat.
41. Choose one new healthy recipe to make this week.
42. While you eat, focus on your meal.
43. Make a specific game plan to quit a destructive habit.
44. Nourish your body with healthy choices.
45. Establish a nighttime routine for a healthy dose of sleep.

A few bonuses

46. Set aside time each day to work toward making a big dream of yours a reality. Guard this time furiously.
47. Do something you love every day.
48. Buy yourself fresh flowers someday soon, just for fun.
49. Schedule a massage.
50. Start a gratitude journal and list something you are thankful for every day.
When you start working on these small actions, you’ll begin to accept and appreciate yourself more. When you genuinely love yourself and love life, it causes amazing effects in your life and in the lives of those around you