Blog Archive

Decision Making - Comments by Ralph Marston

You won't make your decisions easier just by putting them off until later. When a decision is called for, go ahead and make it.

 If you keep your options open for too long, those options will no longer be available to you. Choose one option based on your best information, and go with it.

 Give sufficient thought and consideration to your decisions, but don't drag them on endlessly. The sooner you get start implementing a decision, the more effective you'll be.

 Accept the fact that you won't make a perfect decision every time. And remember that you'll have opportunities to adjust your approach if things don't work out the way you planned.

 You cannot predict the future yet there is much you can do to intelligently and effectively prepare for it. Instead of agonizing over what might or might not happen, get busy creating value that will be there no matter what happens.

 Go ahead and decide. The sooner you decide, the more time and energy you'll have to make the decision work out the way you intended.

~Ralph Marston

Vitamin F

Why do I have a variety of friends who are all so different in  character?  How can I get along with them all?  I think that each one helps to bring out a "different" part of me.
With one of them I am polite.  I joke with another friend. I sit down and talk about serious matters with one.  With another I laugh a lot.  I may have a drink with one.  I listen to one friend's  problems.  Then I listen to another one's advice for me.

My friends are all like pieces of a jigsaw puzzle.  When completed,  they form a treasure box.  A treasure of friends!  They are my friends  who understand me better than myself, who support me through good days  and bad days.  We all pray together and for each other.

 Real Age doctors tell us that friends are good for our health.  Dr. Oz  calls them Vitamins F (for Friends) and counts the benefits of friends  as essential to our well being. Research shows that people in strong  social circles have less risk of depression and terminal strokes. If  you enjoy Vitamins F constantly you can be up to 30 years younger than your real age.  The warmth of friendship stops stress and even in your most intense moments it decreases the chance of a cardiac arrest o r stroke by 50%. I'm so happy that I have a stock of Vitamins F!

In summary, we should value our friends and keep in touch with them. We should try to see the funny side of things and laugh together, and pray for each other in the tough moments. 


Thank you for being one of my Vitamins!

Use Proactive approach to secure your future

In simple words, Proactive Approach is to plan and align things in advance by foreseeing future risks, problems or challenges.
Having said that, there are three kind of people on earth. Category-1 is those who strategize things as they have the visualization to portray the future. So they organize things in advance in order to avoid any possible set back. I call these people as 'Organizers'. Category-2 is those people who have the reactive methodology to handle things. That means whenever a situation arises they react accordingly. I call these people as 'Reactors'. Although there can be good Reactors but the majority of them are bad Reactors since most of the situations do not give them the luxury of taking a U-Turn for going back to neutral to start again. Category-3 is Commoners. These people do not have control on their lives. They are the product of their circumstances. They automatically flow with the wind; no matter where the wind takes them to. Of course, the first category is the best one as they have a proactive approach to life. So coming back to the track to understand the concept of pro-activeness in more details. Here are some points:

1.     Proactiveness is the vision and ability to align the tasks well in advance to avoid mishaps.
2.    Proactiveness is to foresee the possible problems and work on the contingencies in parallel with the master plan. It is strongly recommended to execute your contingencies before they execute themselves at the required time, because you never know whether your contingency plan is going to be successful or not. Hence be sure about it by testing the contingency in advance specially when the risk factor is high.
3.    Proactive people have the analytical skills to understand any situation in detail so that they can see low level risks and plan accordingly. (You may want to review my article on analytical skills here.

Considering a Tree analogy, I would refer 'The Organizers' as 'The Roots', 'The Reactors' as 'The Branches' and 'The Commoners' as 'The leaves'. Always remember the fact that when the wind blows, its leaves which are impacted at first place. So its Leaf's responsibility to stick to the Tree if they need to live. For Tree, it does not matter if any of the leaf is broken due to strong wind (circumstances).  Which category you belong to? Please share your thoughts.

Article Reference: 0013-mjunaidtahir-paradigmwisdom-14Feb12-Use Proactive approach to secure your future


a Story of Customer complaint- A source of ideas for improvement

This is a real story, experienced by customer care at General Motors.

The complaint read: "This is the second time I have written to you, and I don't blame you for not answering me, because I sounded crazy, but it is a fact that we have a tradition in our family of ice cream for dessert after dinner. Every time I buy a vanilla ice cream, when I start back from the store my car won't start. If I get any other kind of ice cream, the car starts just fine. I want you to know I'm serious about this, no matter how silly it sounds: "What is there about a car that makes it not start when I get vanilla ice cream, and easy to start whenever I get any other kind?"

The President of the company was understandably skeptical about the letter, but sent an engineer who arranged to meet the man just after dinnertime
at the ice cream store.  The first night, they got chocolate. The car started. The second night, they got strawberry. The car started. The third night he ordered vanilla. The car failed to start.

Now the engineer refused to believe that this man's car was allergic to vanilla ice cream. He arranged to continue his visits for as long as it took to solve the problem. So, he began to take notes: time of day, type of gas used, time to drive back and forth etc. He then noticed that the customer took less time to buy vanilla than any other flavour, as it was kept at the front of the store. All the other flavours were kept at the back of the store, so it took longer to get them.

The clue triggered a chain of thought - why wouldn't the car start when it took less time? The solution then became obvious to the engineer, "when he returned to the car quickly, the vapour lock did not cool in time for the car to re-start".

Do your customers (internal and external) have complaints? Do you have ideas to resolve them?


Our Allies - Worth reading thoughts

Thanks to Riaz Tanoli for sharing this valuable article.

Our allies

by Paulo Coelho on February 13, 2012

Our allies will not necessarily be the kind of dazzling people to whom everyone looks up and of whom they say: 'There's none better.'

On the contrary, they are people who are not afraid of making mistakes and who do, therefore, make mistakes, which is why their work often goes unrecognized. Yet they are just the kind of people who transform the world and, after many mistakes, manage to do something that can make a real difference in their community.
They are people who can't bear to sit around waiting for things to happen in order to decide which attitude to adopt; they decide as they act, well aware that this could prove highly dangerous.
Living with such people is important because we need to realize that before we face our goal, we must first feel free enough to change direction.

Join with all those who experiment, take risks, fall, get hurt and then take more risks.
Stay away from those who affirm truths, who criticise those who do not think like them, people who have never once taken a step unless they were sure they would be respected for doing so, and who prefer certainties to doubts.

Join with those who tell stories, take pleasure in life, and have joy in their eyes, because joy is contagious and can prevent others from becoming paralysed by depression, loneliness and difficulties.


How to be strong in hard moments

By Junaid Tahir
When I was studying in my 12 grade, my elder sister, a teacher by profession, sent me a post card having these lines. "Don't be afraid of problems. Meet them, greet them, treat them and you will surely defeat them" So I dedicate this article to my sister for teaching a wonderful lesson of life; the life which is tougher than a teacher. Because the teacher teaches first and then takes the test whereas life puts us in test and then teach a lesson. These lessons come in different tastes (mostly bitter J) because of the unavoidable circumstances such as Financial Issues, Marital issues, Clash due to difference of opinion, Accidents and Mistakes done by us. In such situations following points can be considered in order to cope up:

1-    Confess that you have a situation which you need to face in order to fix. Yes, this is very important factor. I know a lot of people, trying to convince themselves that nothing is wrong, though stress keeps building at the back of their heads. Consequently,