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10 Things Successful People Never Do Again

10 Things Successful People Never Do Again

We all make mistakes but the people who thrive from their mistakes are the successful ones.

"Never go back." What does that mean? From observations of successful people, clinical psychologist and author of Never Go Back: 10 Things You'll Never Do Again (Howard Books, June 2014), Dr. Henry Cloud has discovered certain "awakenings" that people have—in life and in business—that once they have them, they never go back to the old way of doing things. And when that happens, they are never the same. In short, they got it.

"Years ago, a bad business decision of mine led to an interesting discussion with my mentor," Dr. Cloud says. "I had learned a valuable lesson the hard way, and he reassured me: 'The good thing is once you learn that lesson, you never go back. You never do it again.'
"I wondered, what are the key awakenings that successful people go through that forever change how they do things, which propel them to succeed in business, relationships, and life? I began to study these awakenings, researching them over the years."
Although life and business have many lessons to teach us, Dr. Cloud observed 10 "doorways" of learning that high performers go through, never to return again.
Successful people never again…

1. Return to what hasn't worked.

Whether a job, or a broken relationship that was ended for a good reason, we should never go back to the same thing, expecting different results, without something being different.

2. Do anything that requires them to be someone they are not.

In everything we do, we have to ask ourselves, "Why am I doing this? Am I suited for it? Does it fit me? Is it sustainable?" If the answer is no to any of these questions, you better have a very good reason to proceed.

3. Try to change another person.

When you realize that you cannot force someone into doing something, you give him or her freedom and allow them to experience the consequences. In doing so, you find your own freedom as well.

4. Believe they can please everyone.

Once you get that it truly is impossible to please everyone, you begin to live purposefully, trying to please the right people.

5. Choose short-term comfort over long-term benefit.

Once successful people know they want something that requires a painful, time-limited step, they do not mind the painful step because it gets them to a long-term benefit. Living out this principle is one of the most fundamental differences between successful and unsuccessful people, both personally and professionally.

6. Trust someone or something that appears flawless.

It's natural for us to be drawn to things and people that appear "incredible." We love excellence and should always be looking for it. We should pursue people who are great at what they do, employees who are high performers, dates who are exceptional people, friends who have stellar character, and companies that excel. But when someone or something looks too good to be true, he, she, or it is. The world is imperfect. Period. No one and no thing is without flaw, and if they appear that way, hit pause.

7. Take their eyes off the big picture.

We function better emotionally and perform better in our lives when we can see the big picture. For successful people, no one event is ever the whole story. Winners remember that—each and every day.

8. Neglect to do due diligence.

No matter how good something looks on the outside, it is only by taking a deeper, diligent, and honest look that we will find out what we truly need to know: the reality that we owe ourselves.

9. Fail to ask why they are where they find themselves.

One of the biggest differences between successful people and others is that in love and in life, in relationships and in business, successful people always ask themselves, what part am I playing in this situation? Said another way, they do not see themselves only as victims, even when they are.

10. Forget that their inner life determines their outer success.

The good life sometimes has little to do with outside circumstances. We are happy and fulfilled mostly by who we are on the inside. Research validates that. And our internal lives largely contribute to producing many of our external circumstances.
And, the converse is true: people who are still trying to find success in various areas of life can almost always point to one or more of these patterns as a reason they are repeating the same mistakes.
Everyone makes mistakes…even the most successful people out there. But, what achievers do better than others is recognize the patterns that are causing those mistakes and never repeat them again. In short, they learn from pain—their own and the pain of others.
A good thing to remember is this: pain is unavoidable, but repeating the same pain twice, when we could choose to learn and do something different, is certainly avoidable. I like to say, "we don't need new ways to fail….the old ones are working just fine!" Our task, in business and in life, is to observe what they are, and never go back to doing them again.

Can’t Say No? Practice the Pause

Saying no
Don’t be so quick to say yes. 

People who claim they can’t say no are actually saying no when they say yes; because they can’t do everything. There’s only so much time available. And every time they say yes to something, they’re saying no to something else. And that something else might be time to spend on their family, friends or themselves.

In most cases we don’t say no because it is easier and more rewarding at the moment to say yes. It’s called the “Pleasure Principle”. We tend to avoid pain and seek immediate gratification. When we say yes, we get immediate rewards – we feel good, we make people happy, we are liked, and so on.
It’s the same thing with procrastination. We tend to do what’s pleasant and avoid anything that’s unimportant. When we procrastinate, we put off what we want most in order to do what we want at the moment.

Brain research now offers another reason for our tendency to say yes so quickly. Saying yes is in most cases a knee-jerk reaction. It is an automatic response initiated by the same part of the brain the reacts so readily to interruptions and distractions. But our executive function – located in the reasoning part of the brain, the prefrontal cortex – can override this initial impulse if allowed to do so. And you can allow it by simply making up your mind right now that you will pause whenever asked to do something. It may be appropriate in many cases to respond during the pause with “Let me think about it” or “Leave it with me.” Or you may decide to say yes fairly quickly due to the nature of the request. The important thing is the pause that gives your executive function a chance to do its job.
We have known for many years that giving of your time, money or talents is healthy for the giver. It has been linked to lower stress levels, increased physical and emotional health, an enriched sense of purpose and even longevity. But according to research referred to in an article appearing in the November 15, 2015 issue of Tampa Bay Times, even the thought of helping someone helps the giver fight off disease, among other benefits.

A study at Harvard actually showed that such thoughts increased protective antibodies in the people who were considering helping someone. That’s what you are doing during the pause – thinking about helping someone. But the reaction is not reversed if you decide not to.
Practice the pause. Article Source

9 Challenging Riddles!

Give your brain a work out with 
these difficult riddles. 
Our tip - Think outside the box!


1. A man buys a used car. 
He finds a beautiful Buick for $9,500, 
but he buys it without paying a dime. 
How does he buy it?

 2. If you have two twins, 
three triplets and four quadruplets, 
how many people do you have?

3. What is the coolest letter 
in the alphabet?

4. A truck driver is going opposite of 
the traffic on a one-way street. 
A police officer sees him but doesn't 
stop him. Why doesn't the police officer
 stop him?

5. Which creature walks on four legs 
in the morning, two legs in the afternoon, 
and three legs in the evening?

6. What work can one never finish?

7. A man who lives on the tenth floor 
takes the elevator down to the first floor 
every morning and goes to work. 
In the evening, when he comes back, 
on a rainy day, or if there are other 
people in the elevator, he goes to 
his floor directly. 
Otherwise, he goes to the seventh floor and
 walks up three flights of stairs to
 his apartment. 

8. A man is pushed out of an airplane, 
without a parachute. 
How was he able to survive? 

9. Lives without a body, hears without ears, 
speaks without a mouth, to which 
the air alone gives birth. 
What is it?

Ans.1- If he is paying $9500, 
he won't need any dimes.

Ans.2 - 9. Two twins are 2 people, 
three triplets are 3 people, and four 
quadruplets are 4 people. 2 + 3 + 4= 9.

Ans.3 - 'B' because it is always surrounded by AC. 

Ans.4 - He was walking.

Ans.5 -Man. He crawls on all fours as 
a baby, then walks on two feet as an 
adult, and then walks with a cane as an old man.

 Ans.6 - An autobiography.

Ans.7 - The man is short of stature. 
He can't reach the upper elevator buttons,
 but he can push on it with his umbrella
 on a rainy day. 

Ans.8 - The airplane was on the runway.

Ans.9 - An echo. 


What's Your Riddler Rank?

0:  Back to riddle school with you! 
Next time, try and think a bit more 
outside the box, we know you can do it!

1-3: You're a novice riddler, 
who still misses most but is starting to
 grasp the basics of riddling. 

4-6: You're a riddler in the making, 
no doubt about it! 
Your ability to think outside the conventional 
answers is quite impressive, good for you!

7-9: Are you some kind of super riddler? 
How did you DO that??
 We take our respective hats off 
before your mighty riddling powers, and
 can only hope you can teach us your clever, 
clever ways.

Simple Ways to Boost Your Child's Confidence / Self-Esteem

Dos and don'ts for raising a confident kid.

A positive sense of self is one of the greatest gifts you can give your child. Children with high self-esteem feel loved and competent and develop into happy, productive people. To help build your child's positive self-image as he grows, consider these dos and don'ts.

Do give children choices. Giving children choices -- within a reasonable set of options preselected by you -- makes them feel empowered. For example, at breakfast you might offer your child the option of eggs or pancakes. Learning to make simple choices while he's young will help prepare your child for the more difficult choices he'll face as he grows.

Don't do everything for her. Be patient and let her work things out for herself. For example, it may be faster and easier to dress your preschooler, but letting her do it herself helps her learn new skills. The more she meets new challenges, the more competent and confident she'll feel.

Do let him know no one is perfect. And explain that no one expects him to be. The way you react to your child's mistakes and disappointments colors the way he will react.

Don't gush or offer insincere praise. Kids are masters at detecting insincere praise or baseless compliments. Praise your child often, but be specific in your compliments so your words don't ring hollow. For instance, instead of reacting to your child's latest drawing with, "Wow, that's great. You're the best artist in the world," try something like, "I really like how you drew the whole family. You even included details like Daddy's beard."

Do assign age-appropriate household chores. Give children responsibility for tasks such as setting the table, walking the dog, and folding laundry. They'll increase their feelings of competency and bolster their problem-solving skills.

Don't draw comparisons between your children. Instead, appreciate each one's individuality and special gifts.

Don't call children names or use sarcasm to make a point. Never belittle your child's feelings. When you get angry take a short break so you don't say anything you'll regret. And keep in mind, you can dislike a child's actions without disliking the child. Be sure to illustrate the difference to your child.
Do spend one-on-one time with your child. Whether it's grabbing a bite to eat or taking a bike ride, try to schedule some alone time with your child at least once a week. This is a great opportunity to talk about what's on her mind and to cement the bond the two of you share.

Article Source: Parents

How to Complain to a Company and Get Real Results


I've recently had to log more than one customer complaint, with different companies. Here's the strategy that worked for me:
Never let 'em see you sweat.

Even when the returns rep at one company got somewhat defensive and borderline rude, I maintained my demeanor of cool politeness. It helped that I knew she was genuinely in the wrong. If I'd allowed her to fluster me - and worse, let her KNOW that - she'd have won a victory. I wouldn't give her the satisfaction!

Be calm, NOT confrontational. With not only the above-mentioned rep but a manager at the Sears Installation Department, I politely (almost apologetically) stated my case. Screaming, cursing, and other extreme behaviors would have destroyed my credibility and allowed the reps to peg me as just another crank. If you're upset, do whatever it takes to short-circuit the urge to scream, cry or curse BEFORE you call. If you get that same urge in the middle of a call, STOP. Put THEM on hold if necessary, or call back after you've calmed down. As I mentioned above, don't give what may be a rude rep the satisfaction of even such a small victory. If it's a nice rep, you'll only make his or her work day harder by being nasty.

Be clear and concise. If the Customer Service rep can't understand what you're complaining about, how can they possibly resolve your issue? By the same token, there's no need to relate your entire life history. Briefly explain the core issue and leave it at that. Let the rep ask questions for clarification if necessary. If it helps, pretend you're leaving a voice mail message. You only have 30-60 seconds to state your case. Thinking this way should help distill your complaint into the briefest possible terms.

Do your homework before you dial. It helped that I knew pertinent dates and other information necessary to resolving my issue. If you don't have everything, the rep can usually look up your account with the information you do have.

Be patient and persistent. Sometimes the first rep you speak to can't or won't solve your issue. Sometimes they send you to "electronic limbo" hoping you'll give up and go away. Rather than give them this victory, I've waited on hold for up to 20 minutes. I've also hung up and called right back to politely explain how long I'd been on hold.

Take names. This can help your case too, especially if you have to go over someone's head, as I did.
Know when to go over the rep's head. When the Returns rep I'd spoken to became defensive, I knew it was time to take another route. I found a way to bypass her and go straight to the top in this case. I spoke to the General Manager of the company, who sent me to the rude rep's immediate supervisor. That got me results!

Follow through. We recently had two items we needed to return for repair or replacement, each going to a separate location. When I discovered, to my dismay, the wrong package got picked up, I called both involved companies immediately. The down side is, since the mistake was on our end, we'll now have to foot the bill for postage to get both packages to their separate locations.

Strategic, polite and persistent customer complaints have netted me this month: anew washing-machine manual, which should arrive any day; a $35 Sears gift card, which hubby promised to spend on me rather than himself, LOL; a promise to replace outright an item I'd sent in working condition for “evaluation,” that came back broken; and a promise to repair or replace a second item, damaged due to a power outage. (Yes, it was plugged in to a surge suppressor.)
Ya gotta love companies that take customer service seriously.

Humor: Who is a Consultant

A shepherd was herding his flock in a remote pasture when suddenly a brand-new BMW advanced out of a dust cloud towards him. The driver, a young man in a Brioni suit, Gucci shoes, Oliver Peoples sunglasses and YSL tie, leans out the window and asks the shepherd, “If I tell you exactly how many sheep you have in your flock, will you give me one?”

The shepherd looks at the man, obviously a yuppie, then looks at his peacefully grazing flock and calmly answers, “Sure. Why not?”

The yuppie parks his car, whips out his Apple notebook computer, connects it to his Verizon iPhone, surfs to a NASA page on the Internet, where he calls up a GPS satellite navigation system to get an exact fix on his location which he then feeds to another NASA satellite that scans the area in an ultra-high-resolution photo. The young man then opens the digital photo in Adobe Photoshop and exports it to an image processing facility in Hamburg, Germany. Within seconds, he receives an email on his iPhone that the image has been processed and the data stored. He then accesses a MS-SQL database through an ODBC connected Excel spreadsheet with hundreds of complex formulas. He uploads all of this data via an email on his iPhone and, after a few minutes, receives a response. 

Finally, he prints out a full-color, 150-page report on his hi-tech, miniaturized HP LaserJet printer and finally turns to the shepherd and says,
“You have exactly 1586 sheep.”

“That’s right. Well, I guess you can take one of my sheep.” Says the shepherd. He watches the young man selects one of the animals stuffs it into the trunk of his car.

“Hey, if I can tell you exactly what your business is, will you give me back my sheep?”

The young man thinks about it for a second and then says, “Okay, why not?”
“You’re a consultant.” says the shepherd.

“Wow! That’s correct,” says the yuppie, “but how did you guess that?”

“No guessing required.” answered the shepherd. “You showed up here even though nobody called you; you want to get paid for an answer I already knew; to a question I never asked; and you don’t know crap about my business.

Essential Information about Six Sigma

Six Sigma was first introduced in 1986 by an engineer at Motorola named Bill Smith. Six Sigma is a methodology that focuses on measuring quality and aiming for perfection. The techniques and tools used for process improvement and eliminating defects are the core of Six Sigma. While the methodology began in the manufacturing industry, today the Six Sigma techniques are used in virtually every type of industry.
The name “Six Sigma” comes from statistics and is related to a business’ efforts to eliminate defects from its products or services and strive for perfection. Sigma is a Greek letter (σ) that represents the standard deviation (the amount something deviates from what it ideally should be). Six Sigma aims to have six standard deviations (6σ – hence the name Six Sigma) between the mean and the nearest specification limit, or put another way, to have fewer than 3.4 defects per million opportunities.
The Six Sigma methodology puts systems in place to collect data and measure success. Then a business can try to reduce defects and variation in processes through improvement projects. Doing so improves quality and customer experience, ultimately making a business more successful.

Essential Elements of Six Sigma

There are three primary elements of the Six Sigma system, which are:
  • Process Improvement – Process improvement is used to eliminate root causes of deficiencies in the organization. 
  • Process Design (or re-design) – Creating entirely new processes or re-designing existing processes that do not work properly and are beyond the scope of simple process improvement.
  • Process Management – This element consists of tasks such as defining processes, measuring performance, analyzing data, and more.

Six Sigma Incorporates Many Concepts

Six Sigma is not just one new idea used to drive process improvements. Instead, it takes many other concepts and methods and combines them into a single comprehensive program. Some of the best-known philosophies included in the program are:
There are other concepts that Six Sigma trainees will need to learn about as well. Those unfamiliar with these philosophies can watch a brief introduction to them and how they are used in Six Sigma in this video:

Six Sigma Project Methodologies

Six Sigma projects follow two project methodologies inspired by Deming's renowned “Plan-Do-Check-Act” Cycle. Each methodology is made up of five phases and is represented by the acronyms DMAIC and DMADV. It may help to know that DMAIC is used mainly for projects aimed at improving existing manufacturing processes while DMADV, on the other hand, is used for projects aimed at creating new product or process designs.
Each of the acronyms are described briefly below:


  • Define – Define the problem at hand, from both customers and process perspective.
  • Measure – Measure the current process and collect relevant data.
  • Analyze – Involves analyzing the data collected in an attempt to determine their relationship to the problem and how to solve it.
  • Improve – Based on the data collected and the analysis, the problem should then be tackled so as to improve the whole process.
  • Control – Controlling the future state of the process to prevent any deviation from target will ensure that the process remains on course.


  • Define – This is same as the one earlier except it involves defining the design goal to meet the customers’ needs and manufacturing process.
  • Measure – This involves identifying risks, production process capability, and product capabilities.
  • Analyze - After creating the designs, each of them is to be analyzed; with the best possible one being picked for implementation.
  • Design - Once a design is chosen, it is necessary to optimize it while planning for the next phase. This step may require simulations using certain software or prototype.
  • Verify - The design, setup pilot runs, implement the production process and hand it over to the process owners.

Six Sigma Belts

The Six Sigma program recognizes individuals based on their education and experience using the methodologies. There are formal levels in the program, which are identified by different colored belts (similar to martial arts). Individuals must attain certain certifications in order to attain these belts. The levels of belts are Yellow/Green Belt, Brown/Black Belt and Master Black Belt. Anyone interested in the Six Sigma system should understand the requirements of each belt.

Six Sigma Champion

The Six Sigma Champion is the entry level individual. This person needs to have a good understanding of the theory behind Six Sigma and possibly have some experience working in a Six Sigma environment as a team member. In a traditional Six Sigma organization, a champion will have some or all of the following roles:
  • List projects on organizational dashboards and identify them to executive teams
  • Negotiate the objectives of their projects with upper management in the organization
  • Choose project leaders (ideally black belts or green belts for smaller projects)
  • Help make arrangements for resources required for the Six Sigma project
  • Smooth out any political barriers that could delay the project
  • Assist team members to remain within the project budget
  • Review timelines and guide to stay on target
  • Keep the team focused
  • Work to ensure Six Sigma methods and tools are properly used
Six Sigma Belts

Six Sigma Yellow Belt

Yellow belts are front line employees who have been properly trained in the concepts behind Six Sigma. They will not lead any projects, but will be involved with them as workers or contributors. Many people will seek the yellow belt as a way to determine if they would like to continue their studies to pursue a green belt or higher.
In many companies someone who has passed the green belt certification but has yet to complete a Six Sigma project is also considered a yellow belt. The following video explains the basic requirements for obtaining a yellow belt:

Six Sigma Green Belt

Green belt certified individuals work on projects for up to 25% of their typical work day. They usually function as team members on projects being run by black belts, though they can operate as a project leader on small or simple projects. Green belt certified employees typically get most of the work done on a given project.
When working as a team member, the green belts coordinate with the leader to ensure the entire team is functioning and the project is progressing. They may also collect data about projects and potential projects to supply to black belts or champions.
When a green belt functions as a project leader, he or she will also have the following responsibilities:
  • Refine the project’s goals
  • Work with the project’s champion to create & refine the charter
  • Choose team members
  • Communicate with the champion and other leaders
  • Facilitate communication within the team
  • Analyze data
  • Coordinate meetings and other logistical tasks
  • Train team members when necessary

Six Sigma Black Belt

Black belts spend 100% of their day working on improvements and projects for their companies. Only a select number of green belts will ever make it to the black belt level, and those who do should have these attributes:
  • Managerial skills
  • Love for statistics
  • Excellent leadership skills
  • Understanding of process improvement methods
  • Excellent writing skills
  • Works well as part of a team
  • Able to facilitate meetings
  • Comfortable working with upper management
Each facility should evaluate its needs and determine whether someone can meet the requirements of a black belt. In some organizations there is just one black belt certified individual, in which case he or she must be an expert in all areas. In other companies, there may be multiple black belts, so the skills can be spread around.
When leading a project, a black belt needs to be able to perform the following tasks:
  • Create a project charter
  • Work closely with the project champion
  • Work closely with process owners
  • Lead the team
  • Schedule and lead meetings
  • Assist team members where needed
  • Offer training where needed
  • Recommend Six Sigma projects
  • Coach green belts (typically only if there is no master black belt)
Black belts should have a mentor who is a master black belt. Ideally this will be someone within the same organization, but if that is not possible they can work with people from other companies.

Six Sigma Master Black Belt

Organizations that have Six Sigma master black belts usually have them manage all the Six Sigma processes within the company. These individuals work closely with executive management and area leadership to develop and implement projects (which are typically led by a black belt). 
Becoming a master black belt takes several years of study, experience, practice, project work, and more. Master black belts also need to be mentored by existing master black belts in order to attain this level.
In most companies, a master black belt fulfills the following roles:
  • Provide advice to senior executives concerning Six Sigma
  • Prioritize projects based on company initiatives
  • Analyze, innovate, and improve the Six Sigma process
  • Provide mentorship to black belts and green belts
  • Offer training to those pursuing Six Sigma certifications

Key Six Sigma Process Improvement Terms

Everyone in a Six Sigma facility should have at least a basic understanding of common terms used in this system. While it is ideal to have everyone yellow belt certified, it could suffice to provide very simple training to get things started.
The following are some key Six Sigma process improvement terms that everyone should be aware of:
  • Critical to Quality – This is a term that describes attributes that are most important to the customer.
  • Defect – Any failure to deliver what the customers desire.
  • Process Capability – The maximum that your processes can deliver.
  • Variation – Any changes felt or seen by customers.
  • Stable Operations – Ability to deliver consistent, predictable results and follow standard processes (this helps reduce variation).
  • Design for Six Sigma – The concept of designing products or services specifically to meet customer needs and the company’s process capability.

Six Sigma Facts

The Six Sigma program is well established and has proven to be effective in many industries. Learning some key facts about the system and its history can help people see just how powerful Six Sigma can be for a company and how helpful a Six Sigma certification can be for an individual.
  • Management-level business experts choose Six Sigma professionals over those with MBAs or Project Management certifications alone.
  • The term Six Sigma came originally from statistics.
  • Six Sigma Quality facilities generally produce long-term defects at a rate lower than 3.4 per million opportunities.
  • By 2005, Motorola had credited Six Sigma with more than $17 billion in savings in the U.S. alone.
  • Today many companies are combining Six Sigma with Lean methodologies, creating Lean Six Sigma. Lean tries to eliminate waste and increase efficiency, while Six Sigma tries to eliminate defects and reduce variability. These methodologies often work well together for many businesses.

Beginning a Six Sigma Journey

Whether a company already uses Six Sigma or is hoping to implement it for the first time, one of the best things any individual can do is get a Six Sigma certification. These certifications not only benefit the company that employs these individuals, but also provide major career benefits to the individuals themselves.
When a facility begins using Six Sigma seriously, it is a good idea to bring in a master black belt, or at least a black belt, to ensure the system is managed properly. As with any type of process improvement program, if it is not run properly from the top down, it could cause more harm than good. While it will take some effort, proper implementation of Six Sigma can revolutionize a company.

Live Life to the Fullest

When somebody told me that he has failed in his exams, my question
is, "Is it a law that you will pass every time?"

When someone told me that my spouse broke up with me, my
question is, "Is it a rule that you will have successful relationships

When somebody asked me why am I in depression, my question is, "Is
it compulsory to have confidence all the time?"

When someone cried to me about his huge business loss due to his
wrong decision, my question is, "Is it possible that you take all right

The fact is our expectation that life has to be perfect/permanent is the
biggest reason of our unhappiness.

One has to understand the law of impermanence of nature.
After each sunny day, there has to be a dark night, after each birth
there have to be certain deaths, for the full moon to come again it has
to pass through no moon. In this imperfection of nature, there is

So stop taking your failures and bad part of your life soooo personally
or intensely.

God does not like to give you pain but its the cycle
through which you have to pass. Prepare yourself for one more fight
after each fall because even failures cannot be permanent...!

Enjoy life....

Your breath comes to go.
Your thoughts come to go.
Your words come to go.
Your actions come to go.
Your feelings come to go.
Your illnesses come to go.
Your phases come to go.
Your seasons come to go.
You have come to go.

Then why do you hold on to your guilt, anger, unforgiveness, hatred
so so so tightly,

when it too has come to go...

Let it go ...
Live life to the fullest