November 2011
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Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.

A group of children are playing near two railway tracks, one still in use while the other disused. Only one child is playing on the disused track, the rest on the optional one.

The train is coming, and you are just beside the track interchange. You can make the train change its course to the disused track and save most of the kids. However, that would also mean the lone child playing at the disused one would be sacrificed. Or would you rather let the train go its way?

Lets pause to think what decision we would eventually make...

Most people might choose to divert the course of the train, and sacrifice only one lone child. You may think the same way, I guess. But have you ever thought that the child choosing to play on the disused track had in fact made the right decision to play at a safe place?

Nevertheless, he had to be sacrificed because of his ignorant friends who chose to play where danger was. This kind of dilemma happens around us everyday. In the office, community, in politics and especially in a democratic society, the minority is often sacrificed for the interest of the majority, no matter how foolish or ignorant the majority are, and how farsighted and knowledgeable the minority are. The child who chose not to play with the rest on the used track was sidelined. And in the case where he was sacrificed, none shed a tear for him.

While we are all aware that life is full of tough decisions that need to be made, we may not realize that hasty decisions may not always be the right ones.

"Remember that what's right isn't always popular, and what's popular isn't always right."

Everybody makes mistakes, that's why they put erasers on pencils.
*M Junaid Tahir

Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.

A Man Reached 70 Years Of Age

And He Faced A Disease ;

He Could Not Urinate.

The Doctors informed Him

That He Was in Need Of An Operation

To Cure This Disease.

He Agreed To Have The Operation

Done As The Problem Was Giving Him

Much Pain For Days.

When The Operation Was Completed,

His Doctor Gave Him The Bill

Which Covered All The Costs.

The Old Man Looked At The Bill

And Started To Cry.

Upon Seeing This The Doctor Told Him

That if The Cost Was Too High

Then They Could Make Some Other Arrangements.

The Old Man Said

" I Am Not Crying Because Of The Money

But I Am Crying

Because God Let Me Urinate

For 70 Years And He Never Sent Me A Bill

وَآتَاكُم مِّن كُلِّ مَا سَأَلْتُمُوهُ ۚ وَإِن تَعُدُّوا نِعْمَتَ اللَّـهِ لَا تُحْصُوهَا ۗ إِنَّ الْإِنسَانَ لَظَلُومٌ كَفَّارٌ.

"And He Gave You From All You Asked For Him.
And if You Should Count The Favours Of God,

You Could Not Enumerate Them.

Indeed, Mankind is [generally] Most Unjust,

Most Ungrateful."
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Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.


One evening an old Cherokee told his grandson about a battle that goes on inside people.
He said, "My son, the battle is between two wolves inside us all.

"One is Evil -  It is anger, envy, jealousy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority, and ego.

"The other is Good -  It is joy, peace, love, hope, serenity, humility, kindness, benevolence, empathy, generosity, truth, compassion and faith."

The grandson thought about it for a minute and then asked his grandfather: "Which wolf wins?"

The old Cherokee simply replied, "The one you feed."

*M Junaid Tahir

Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.

BlackBerry P9981 Porsche Design Hands-on

Posted on Nov 07, 2011
Shortened URL:

BlackBerry P9981 Porsche Design Hands-on

Desain dasar dari BlackBerry P9981 Porsche Design diadopsi dari BlackBerry Bold Touch 9900. Dengan sentuhan para seniman di Porsche Design, salah satu smartphone BlackBerry terbaru dari RIM ini berubah menjadi sebuah smartphone BlackBerry baru dengan desain elegan.

Dijual seharga $2000, BlackBerry P9981 Porsche Design dibuat dengan bahan stainless steel utuh dengan lapisan kulit di bagian belakang, menjalankan BB OS 7 dan satu set icon dan font baru yang dirancang khusus oleh Porsche Design.

BlackBerry P9981 Porsche Design menggunakan prosesor Qualcomm Snapdragon MSM 8655 1.2GHz, 768MB of RAM, display 2.8 inci touchscreen (640x480), 287dpi, dan support NFC, Wi-Fi, GPS dan 3G.

Silakan nikmati setiap detail BlackBerry P9981 Porsche Design dalam hands-on photos yang dibuat oleh situs Pocket-lint berikut:

BlackBerry P9981 Porsche Design Hands-on

*M Junaid Tahir

Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.
Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.

Fix Gmail's Newest Annoyances with These Userstyles and Userscripts

Now that Gmail's rolled out its new look and you've learned your way around the changes, it's time to fix the little quirks and annoyances that remain. Here are a few of our favorite userstyles and userscripts for making the best of the Gmail redesign.

These userscripts should work in Chrome, Firefox with Greasemonkey, or Safari with Ninjakit. Chrome and Firefox users can install userstyles as userscripts from the individual styles' page or install them with Stylish for Chrome or Stylish for Firefox, which provides one-click userstyle installation. Opera users can install userstyles as plain CSS or JavaScript from the style's page.

Hide the "Send Feedback" Box

Fix Gmail's Newest Annoyances with These Userstyles and UserscriptsCertainly the most annoying thing about the new interface is its little "Send Feedback" box that always pops up in the bottom right-hand corner. Even if you click the X, it'll show back up again later on, taunting you and making you feel powerless. Thankfully, with this simple userscript, you can banish that box from Gmail forever.

Make Threads Easier to Read with Alternating Message Colors

In the new layout, it's a bit more difficult to tell the difference between two messages in a thread than it was in the old layout. They're both white, and have very thin borders. To more easily differentiate between messages in a conversation, you can install the Alternating Message Colors userstyle, which will color every other message light blue. You can choose to color the odd or even messages on the userstyle's page.

Increase the Contrast Between Read and Unread Messages

Google has also lightened a lot of the colors in this new design, meaning the difference between read and unread emails is a bit more difficult to see. If you'd like to darken the background of unread messages to more easily tell the difference, you can install the Read/Unread Contrast Increase userstyle. You can choose from two levels before installing: "A Little More" and "A Lot More", depending on how dark you want to make the background.

Differentiate Between Toolbar Buttons with Colors

One of my biggest gripes is that the buttons in Gmail's toolbar no longer have words on them, and the icons usually take a second to register since they're so light. The Easy Access Colored Buttons userstyle gives each button a different color, so you can instantly tell which is the delete button, which is the label button, and so on. Of course, if you don't like some of the colors, you can change them by fiddling with the style—I commented out a few lines with a /* because I thought certain buttons didn't look very good colored.

Make the Toolbar Even More Compact

If you're using the "Compact" version of Gmail's interface and still think it wastes too much space, you can install the Gmail Compact userscript for an even more efficient layout (especially useful for netbooks and other small screens). It makes the toolbar buttons a little smaller and moves the inbox a few pixels toward the left sidebar, as seen at the right.

Make the New Scrollbar Easier to See

Fix Gmail's Newest Annoyances with These Userstyles and UserscriptsLastly, if you're using Chrome, you've probably noticed the new transparent scrollbars in Gmail. They can be tough to see on some themes, though, so if you'd like to make them a bit more visible, the Visible Scroll Bar userstyle will turn it a lovely shade of blue so it stands out a little more. And, if you're not on Chrome, you can get the cool Chrome-style scrollbar with the Scrollbar Like Chrome userstyle (though you won't be able to darken it with the first script, as it only works on Chrome).

*M Junaid Tahir

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Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.


Understanding The Basics Of Speed Reading

By: Brandon C. Hall

Speed reading is not just a parlor trick you can use to impress your friends and family. For many it's a necessary tool for managing time and information in the fast-paced business world, and for many others, specifically students, it's the only way to get through reading-heavy class loads.

The practiced speed reader can pick up a lengthy document or a thick stack of papers and use their skill to get at the meat of the subject by skimming for the most important details and information. Without developing the ability to speed read, this time-saving technique is merely flipping through pages fast.

Speed reading, or increasing the rate at which you read text, is linked to increasing the rate at which you understand what you're reading. The key to successful speed reading is increasing your understanding of the text as you increase the rate at which you read the words. It takes training and practice, but don't be intimidated by the idea of a challenge. Think of it as the next, natural step to your reading development. Once you've mastered it, it's a skill that will stick with you for the rest of your life.

As a child, when you began to learn to read, chances are you began with the alphabet and the specific sounds each letter makes. Then you learned how to combine and blend letter sounds to decipher words. It's called letter-by-letter reading. Then something clicked and you began to recognize words without having to sound out each letter one at a time and you graduated to word-by-word reading.

With continued practice common words and sentence structure became more familiar and because your brain was tuned and ready, your eye started taking in blocks of words at a time. The difference between average readers and speed readers is in the blocks of words their eyes take in at one time. The larger the blocks, the faster your eye moves through the text.

Speed reading teaches you how to take your reading and your comprehension to the next level. The techniques used in teaching speed reading focus on your individual abilities, namely where you are right now and what might be keeping you from progressing. For example, if you are a slow reader, factors that hold you back may include, but are not limited to, moving your lips or reading out loud or holding the text too close to your eyes.

If you are in the practice of moving your lips, or speaking or whispering while you read, you're slowing yourself down dramatically. Your lips can only move so fast. You should be able to read at least two or three times faster than you can speak. In effect, you're keeping yourself at that word-by-word stage that children generally grow out of in elementary school.

Having the ability to speed read can make a significant difference in your life, especially if reading is a strong component of your work. Implementing some simple techniques can get you reading faster and more efficiently in no time at all.

Speed reading is not just a parlor trick you can use to impress your friends and family. For many it's a necessary tool for managing time and information in the fast-paced business world, and for many others, specifically students, it's the only way to get through reading-heavy class loads. The practiced speed reader can pick up a lengthy document or a thick stack of papers and use their skill to get at the meat of the subject by skimming for the most important details and...

To receive your complete speed reading course with free bonuses. If you want more articles and information on speed reading visit MySpeedReading.Com.

Article Source: PositiveArticles.Com does not vouch for or necessarily endorse the contents of this article.



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Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.

How To... Impress Your Boss


Like It Or Not, Your Boss Is One Of The Most Important And Influential People In Your Life


Why Is It Important?

Like it or not, your boss is one of the most important and influential people in your life. As well as holding the ability to make or break your career, they can dictate your mood, decide whether you're worthy of a pay rise or bonus, and generally impact on your overall happiness.


Impressing the boss is a much derided activity and will often be misconstrued as sycophancy by fellow workers. But this shouldn't deter you from doing your best for them. Remember, the relationship with your boss is a partnership - the better job they do at the company, the better you'll likely do, and vice versa.


Where Do I Start?

Learning more about your boss and their goals and aspirations will enable you to better relate to them and underpin their endeavours.


"Seek the views of those who work well with and understand this person," advises Lisa Rowles, managing consultant at people development company TMI.


"What's really important to this individual, personally and professionally?"


Consider their style, needs, drivers, what keeps them awake at night, how many others interact with them and how much time they have.


Be Trustworthy

Aim to consistently deliver and follow through on assignments, projects and day-to-day tasks. Keep on top of your workload, honour commitments and deadlines, and don't make promises or guarantees that you can't keep.


Show evidence of being a team player and be supportive of colleagues. Refrain from criticism or doing anything that might compromise your boss's position. This doesn't mean falling in with everyone else's view of how things should be done, but it is necessary that you are seen as co-operative and prepared to take responsibility for your actions.


Build A Rapport

Effective dialogue and presentation will not only help you establish a strong working relationship with your boss, but will also help to ensure your best efforts are regarded in a positive light.


Tread carefully when detailing your accomplishments though, as you don't want your communication to be misinterpreted as bragging. When responding to requests from your boss, be enthusiastic, offer options and ask relevant questions, says Rowles. "Imagine that you are a trusted adviser of this individual, who is counting on you for your honesty, ability and knowledge - respond appropriately."


Work Smart

Figure out what you are particularly good at and enjoy doing, and find ways to make full use of these talents outside of your day-to-day responsibilities. If numbers are your thing, try to get involved in departmental budget planning. If facilitation comes easy, volunteer to take a workshop.


Make sure any input is "worthwhile, short, sharp and positive to create maximum impact," says Rowles.


Make It Easy For Your Boss

Take the pressure off your boss by offering potential solutions to problems wherever possible and be seen to contingency plan. Prioritise your work to help to jointly achieve goals and, if you really want to get on, be prepared to go the extra distance to deliver a high-quality performance when the occasion demands it.


If You Only Do 5 Things

  1. Appreciate what makes your boss tick
  2. Express your loyalty
  3. Keep them in the picture
  4. Identify problems and offer possible solutions
  5. Be prepared to go the extra mile if necessary

Junaid Tahir

*M Junaid Tahir

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Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.

It is popular in Japan today to drink water immediately after waking up every morning. Furthermore, scientific tests have proven  its value.. We publish below a description of use of water for our readers. For old and serious diseases as well as modern illnesses the water treatment had been found successful by a Japanese medical society as a 100% cure for the following diseases: 
Headache, body ache, heart system, arthritis, fast heart beat, epilepsy, excess fatness, bronchitis asthma, TB, meningitis, kidney and urine diseases, vomiting, gastritis, diarrhea, piles, diabetes, constipation, all eye diseases, womb, cancer and menstrual disorders, ear nose and throat
إشرب الماء على معدة خالية
أصبح من المعتاد اليوم في اليابان شرب الماء مباشرة بعد الاستيقاظ صباحا. وفوق ذلك فقد أثبتت الاختبارات العلمية قيمتها. وننشر أدناه وصفة استخدام الماء لقرائنا الأعزاء. وقد اكتشفت جمعية طبية يابانية   نجاح العلاج بالماء لأمراض مزمنة وخطيرة وكذلك للأمراض المتوسطة كعلاج ناجح 100% للأمراض التالية:
الصداع ، آلام الجسم ، أمراض القلب ، التهاب المفاصل ، ضربات القلب السريعة ، الصرع ، السمنة أو البدانة المفرطة ، التهاب القصبات ، الربو ، السل ، التهاب السحايا (السحائي) ، أمراض الكلية والجهاز البولي ، التقيؤ ، التهاب المعدة ، الاسهال ، الخوازيق (البواسير) ، مرض السكري ، الإمساك ، جميع أمراض العيون ، الرحم ، السرطان ، الإضطرابات الحيضية ، أمراض الأذن والأنف والحنجرة..
1. As you wake up in the morning before brushing teeth, drink 4 x 160ml glasses of water
2.. Brush and clean the mouth but do not eat or drink anything for 45 minute
3. After 45 minutes you may eat and drink as normal. 
4. After 15 minutes of breakfast, lunch and dinner do not eat or drink anything for 2 hours
5. Those who are old or sick and are unable to drink 4 glasses of water at the beginning may commence by taking little water and gradually increase it to 4 glasses per day. 
6. The above method of treatment will cure diseases of the sick and others can enjoy a healthy life.
أسلوب المعالجة:
1.       فور استيقاظك في الصباح وقبل تفريش أسنانك ، إشرب 4 أقداح من الماء (سعة 160 مللتر)
2.       فرش أسنانك ونظف فمك ولكن لا تأكل أو تشرب أي  شيء قبل مرور 45 دقيقة.
3.       بعد مرور ال_45 دقيقة بإمكانك أن تأكل وتشرب كالمعتاد.
4.       بعد 15 دقيقة من الإفطار ، وكذلك الغداء ، والعشاء ( لا تأكل أو تشرب أي شيء لمدة ساعتين).
5.       بالنسبة لكبار السن أو المرضى والذين لا يستطيعون شرب 4 أقداح من الماء في البداية يمكنهم شرب القليل من الماء وتدريجيا يزيدون الكمية إلى أن تصل إلى 4 أقداح كل يوم.
6.       إن أسلوب العلاج المبين أعلاه يشفي أمراض أولئك الذين يعانون منها بإذن الله أما الناس الاعتياديين فسيتمتعون بحياة صحية سليمة وجيدة إن شاء الله .
The following list gives the number of days of treatment required to cure/control/reduce main diseases:
1.     High Blood Pressure (30 days)
2.     Gastric (10 days)
3.     Diabetes (30 days)
4.     Constipation (10 days)
5.     Cancer (180 days)
6.     TB (90 days)
7.     Arthritis patients should follow the above treatment only for 3 days in the 1st week, and from 2nd  week onwards – daily.
This treatment method has no side effects, however at the commencement of treatment you may have to urinate a few times.
وتبين القائمة أدناه عدد الأيام اللازمة للعلاج المطلوب للتداوي أو السيطرة على الأمراض أو تقليل أثرها:
1.   ضغط الدم العالي (30 يوما)
2.   أمراض المعدة والحموضة (10 أيام)
3.   مرض السكري (30 يوما)
4.   الإمساك (10 أيام)
5.   السرطان (180 يوما)
6.   السل (90 يوما)
7.   المرضى المصابين بالتهاب المفاصل يجب أن يتبعوا العلاج أعلاه فقط لمدة 3 أيام في الأسبوع الأول ، ثم يومياً من الأسبوع الثاني فصاعداً.
إن أسلوب العلاج أعلاه لا يشكل أي أضرار جانبية ، ومع ذلك ففي بداية العلاج قد تضطر إلى التبول عدة مرات .
It is better if we continue this and make this procedure as a routine work in our life. Drink Water and Stay healthy and Active.
من الأفضل الاستمرار بهذا الأسلوب في العلاج وجعل هذا الإجراء واجب روتيني في حياتنا .
تعود على شرب الماء بانتظام وتمتع بصحة ولياقة ونشاط  .
This makes sense .. The Chinese and Japanese drink hot tea with their meals ..not cold water. Maybe it is time we adopt their drinking habit while eating!!! Nothing to lose, everything to gain...
هذا الأمر يبدو معقولا تماما .. إن الصينيين واليابانيين يشربون الشاي الساخن مع تناول وجباتهم الغذائية. ربما أصبح اليوم الوقت المناسب إتباع طريقة أسلوبهم وعادتهم في تناول الطعام !!!   لن تخسروا شيئا ، فقط الكسب .
For those who like to drink cold water, this article is applicable to you.
It is nice to have a cup of cold drink after a meal. 
 However, the cold water will solidify the oily stuff that you have just consumed. It will slow down the digestion.
بالنسبة لأولئك الذين يحبون شرب الماء البارد ، ينطبق عليكم هذا الموضوع فانتبهوا لطفاً . قد يكون لذيذاً أن تتناول قدحاً من المشروب البارد بعد الوجبة الغذائية . وعلى أية حال ، فالماء البارد سوف يصلِّب المادة الزيتية التي استهلكتها تواً ، وسوف تبطئ عملية الهضم .
Once this "sludge" reacts with the acid, it will break down and be absorbed by the intestine faster than the solid food.. It will line the intestine. 
Very soon, this will turn into fats and lead to cancer. It is best to drink hot soup or warm water after a meal.
وحالما يتفاعل هذا الراسب مع الحامض ، فسوف يتكسر وتمتصه الأمعاء أسرع من الطعام الصلب ... وسوف يبطِّن الأمعاء .
وبعد مدة وجيزة سوف يتحول إلى دهون وتقود إلى السرطان . من الأفضل شرب شوربة ساخنة أو ماء دافئ بعد وجبة الطعام


Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.

Easy Email Extractor Finds Email Addresses in Files, Folders, and Web Sites

Windows: Ever need an email address that you know is stored in one of your documents, but you have no idea which one? Easy Email Extractor is a freeware program that will go through any or all files or folders and pull out any email addresses therein.

You can also the program to extract email addresses from web sites, but since fewer sites have actual email addresses in the HTML code to avoid spambots, you may not have a lot of use for that feature.

Nevertheless, as someone with well over a decade's worth of text files stored on my various computers, Easy Email Extractor ended up finding four email addresses I thought I had lost forever. Developer NoVirusThanks has a slew of similar small utilities available on their page as well as usually safe download pages like CNET Downloads.

Easy Email Extractor | NoVirusThanks via Techdows
*M Junaid Tahir

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Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.

How parents discourage their children
3-year old David was playing with his blocks all by himself because his mom was too busy and he had no playmates around. After an hour, he began scattering his blocks all over the room. His mother walked in and tripped.
 "How many times do I have to tell you to play in one place? I don't know what to do with you," she yelled, as Rohan quietly listened.
Very often, parents tend not to notice when children behave well. When they do something wrong though, parents react immediately. What many do not understand is one of the main reasons for a child's misbehaviour is to get parental attention. Children crave their parents' attention, be it positive or negative.
Send out positive messages

Children need to hear positive messages from their caretakers in order to promote healthy self-esteem and confidence in themselves. Of course, no parent knowingly intends to lower a child's self esteem, but even the most well-intended criticism is still criticism. Parents may correct behaviour in the hope of wanting their child to perform better or behave in an appropriate manner. Instead, they discourage the child further, without realising it.
Critisim sends the following message to your child: You are not good enough and, in my eyes, you never will be.
Every situation gives us an equal opportunity to encourage or discourage our children. The first step is to realize when we are discouraging them, so we can avoid doing so. You discourage your child when you focus on what he or she has done wrong, criticise, humiliate, nag, be sarcastic, yell or punish the child. You encourage your child when you notice good behaviour and acknowledge it with words of encouragement. So, start focusing on strengths.
You discourage your child when you over protect him and do things he is capable of doing on his own. You encourage your child when you allow him to do things on his own and help him become independent.

You discourage your child when you
expect him to be perfect and accept nothing short of it. The child has to please you completely. You encourage your child when you allow him to progress at his own pace, keeping in mind his age and focusing on his efforts. 

You discourage your child when you have negative expectations every time he wants to attempt something. You encourage your child when you believe in his capabilities and appreciate his enthusiasm to try new things.
The difference between praise and encouragement
The dictionary defines praise as 'the act of expressing approval or admiration.' Encouragement is defined as 'to inspire with hope, courage and confidence.' The latter stimulates internal growth, helps children value themselves and increases their belief in their abilities. They realise that, although they may not be perfect yet, their efforts have been noticed.
Stop using words like 'good', 'very good', 'wow', 'wonderful' that sound nice but do nothing to motivate your child to do better. Instead, use a response like 'I really like the red colour you have used for the roof' or 'Your toys are all put away nicely' or 'You have worn your shoes all by yourself today.'
These responses say to your child -- 'You are important to me. I notice what you do. I have time for you. ' Besides motivating the child to do better, they also help improve his or her self-esteem.

Be sincere
Honesty is important. So, look for things you truly like and appreciate. For example, let's say your child has been painting for an hour but has made a real mess of it. If, in such a situation, you were to say you liked the painting when you really didn't, your child would be able to see through you and gradually lose trust in your words. Instead, look for something you genuinely liked about the situation and say that. For example, if you liked the fact that the child has sat in one place for an hour without troubling you and made an effort to attempt painting, express that.

Don't bribe your child with encouragement
Some parents use encouragement to manipulate their children. Encouragement must be genuine and given to boost self-esteem, not to get something out of your child. Don't expect that just because you have encouraged your child, he or she should now cooperate with you. Both are separate issues; don't mix them.
Always keep in mind, the key is to look for strengths and focus more on good behaviour, so you get more of that.

*M Junaid Tahir

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Self Improvement, Wisdom, Professionalism, Inspirational Stories, Positivity, Leadership, Management, Stress, Optimism and Peace, Productivity.

Resolving Conflicts

Problems, problems… be it home or workplace, life is full of them. Whenever there is a problem, the most common thing people tend to do is


1.           Get afraid or uncomfortable and wish it would go away

2.           Feeling that they have to come up with an answer and it has to be the right answer so they end up getting confused and disturbed.

3.           Looking for someone to blame. Being faced with a problem becomes a problem. And that's a problem because, in fact, there are always going to be problems!


The reason we don't feel comfortable dealing with conflict is because a feeling of something-bad going to happen plagues us. Little do we know that the goal of a good problem-solving process is to make us competent enough to tackle problems.


There are two important things to remember about problems and conflicts: they happen all the time. Any relationship, be it personal or professional is bound to have problems. Problems are nothing but opportunities to improve the system and the relationships. If you look at problems under this light, then you will not get worried about dealing with a problem.


The most common mistake in problem solving is trying to find a solution right away. That's a mistake because it tries to put the solution at the beginning of the process, when what we need is a solution at the end of the process.


The 1…2…3s


1. Identify The Issues.

Be clear about what the problem is. Remember that different people might have different views of what the issues are. Everybody is entitled to hold his or her opinion.


2. Understand Everyone's Interests.

This is a critical step that is usually missing. Interests are the needs that you want satisfied by any given solution. We often ignore our true interests as we become attached to one particular solution. The best solution is the one that satisfies everyone's interests. This is the time for active listening. Put down your differences for a while and listen to each other with the intention to understand. Separate the naming of interests from the listing of solutions.


3. List The Possible Solutions (Options)

This is the time to do some brainstorming. There may be lots of room for creativity. Separate the listing of options from the evaluation of the options.


4. Evaluate The Options.

What are the pluses and minuses? Honestly! Separate the evaluation of options from the selection of options.


5. Select An Option Or Options.

What's the best option, in the balance? Is there a way to combine a number of options together for a more satisfactory solution?


6. Document The Agreement(S).

Don't rely on memory. Writing it down will help you think through all the details and implications.


7. Agree On Contingencies, Monitoring, And Evaluation.

Conditions may change. Make contingency agreements about foreseeable future circumstances. How will you monitor compliance and follow-through? Create opportunities to evaluate the agreements and their implementation. Like you could say, "Let's try it this way for three months and then look at it."




  • Firstly analyse the problem. What is this that triggered of this problem? Situation, people or something else? When you have identified the problem, think of how you can deal with it.
  • Define the problem. Think of how you can deal with the opposite party and settle the problem amicably.
  • Decide whether you want to confront the person/ party who is bothering you (It is usually better to air grievances in the open than to let them aggravate). It also will ensure a healthy working relationship…till the next conflict, of course.
  • Speak to the other person calmly, politely and rationally. Focus on the situation and facts, avoiding gossip and personal attacks.
  • Be careful not to express hostility in your posture, facial expression or tone. Be assertive without being aggressive.
  • Listen to the other person carefully: What is she trying to say? Be sure you understand her position. Think what you would have done and how you have reacted if you were in her shoes.
  • Express interest in what the other person is saying. You can acknowledge her ideas without necessarily agreeing or submitting.
  • Communicate clearly what you want, offering positive suggestions and recommendations.
  • Speak to your supervisor if a problem with a difficult co-worker seriously threatens your work, but avoid whining.
  • When you are dealing with problematic personalities, try to understand what motivates their behaviour and then tailor your actions to work with that personality type. Once you grasp why people behave as they do, you will be able to interact with them more effectively.
  • Be firm with bullies at work – don't allow them to pressure you into doing anything unwanted. Be forceful in your opinions, but act with a bit of caution.
  • Keep away from office politics. Getting into them is easy but getting out is very difficult.


Effective problem solving does take some time and attention more of the latter than the former. Take it right and you'll find yourself in good shape for the straightaway that follows. Take it too fast and you may not be in as good shape. Working through this process is not always a strictly linear exercise. You may have to cycle back to an earlier step. For example, if you're having trouble selecting an option, you may have to go back to thinking about the interests.


The more difficult and important the problem, the more helpful and necessary it is to use a disciplined process. If you're just trying to decide where to go out for lunch, you probably don't need to go through these seven steps! Don't worry if it feels a bit unfamiliar and uncomfortable at first. You'll have lots of opportunities to practice because life never ceases to have problems!
*M Junaid Tahir