We use apps for almost everything and anything these days. As we read this article, it is quite possible that we could come across dozens ...
We use apps for almost everything and anything these days. As we read this article, it is quite possible that we could come across dozens of new apps that might be uploaded either on Play Store or some other place. These apps have well and truly become an integral part of our daily lives. They help us to make payments to customers, transfer funds to relatives and friends, book appointments with doctors and hospitals and also book our air, rail, cinema and other tickets. We also use these apps for buying of groceries, cosmetics and consumer durable and other such things which we use on a daily and periodical basis. We also order food online using these apps and this is where the role of delivery driver apps could come into play. Not only food items, these apps could be extremely useful for almost any other products and services that are bought and sold. Hence it would be interesting to know what exactly these apps are and how they could add value to customers, marketers and other stakeholders. This we are sure will help in more ways than one and they will be able to get the right perspective and idea about the same.
How Do They Work
Whenever we order a product or service, there are basically to entities. One is the buyer and the other is the seller. The buyer places the order online using an app or through other means. It could also be through the brick and mortar stores. Once this has been done the onus lies on both the buyers and sellers to keep a track of the product and ensure that it reaches the desired place within the time frame which has been agreed upon when the transaction was being commercially finalized. In such situations these delivery apps certainly come in very handy to say the least. It would therefore be interesting to know more about the benefits which accrue to the various stakeholders once they have downloaded the apps.
How Does The Consumer Benefit
The consumer benefits immensely when he or she downloads this app. He or she will be able to monitor the movement of the consignment in real time and also on a minute to minute basis. This will ensure avoiding of delays. If the consignment is stuck at some place for an inordinately long period of time, then the consumer can raise an alarm to the seller and find out what exactly is happening. This will certainly ensure that the consignment is tracked and delivered to the customer without too much of further delay. It also will go a long way in ensuring that there is no loss of consignment en-route because the movements are tracked on a continuous and live time basis.
How Does The Seller Benefit
The job of the seller does not end once the order has been executed and payment has been collected. It is his responsibility to see that the consignment of the customers reach the right place and address in good condition and within the stipulated time period. Hence they will be able to follow up on the delivery personnel and see that they are doing their job properly. If there is any emergency, the delivery personnel will be able to inform about the same to the sellers’ office so that necessary action can be taken and plan B could be put into practice.
It Improves Overall Efficiency
There is no denying the fact that when you use this form of apps you will be able to improve the overall efficiency of the entire supply and distribution chain. The job of the delivery personnel will also become more interesting and challenging. This perhaps could also lead to an increase in the number of delivery app jobs as the sellers try to increase their geographical spread and cover more number of areas.
It Also Will Save Cost
The entire app will also be able to save cost on telephones, faxes and other such means of communication because all the stakeholders will be able to see the movement of the consignment on a real time basis. Hence when all the above factors are taken into account, there are reasons to believe that it is beneficial to one and all.
