During my recent training on Management, the course of discussion slightly moved to the subject of Building Trust. Our trainer (my mentor as well) draw our attention to some important aspects of building trust. Since the idea of writing this article was originated during the training so I dedicate this article to my teacher, Georgie Collis, as she sowed the seed in my brain to produce this article.
So, before we go in to the details on how to develop trust, let us understand what Trust is.
Trust is the permanent certainty and confident expectation from someone for something. Lack of trust might lead to shattered relations so Trust is the most critical ingredient for strong relationship; the relation which can either be between Husband-Wife, Boss-Employee, Father-Son, Brother-Sister, supplier-customer and so on.
Here are some recommended behaviours which you need to demonstrate in order to develop trust:
1- Being Responsible: ensure you are performing your day-to-day responsibilities and meeting the short-term and long term expectations by your dependants.
2- Listen: Listen, Listen, Listen. God has given you two ears and one tongue so you listen more and speak less. Effective Listening is a skill; develop this habit.
3- Being Truthful: Be honest and fair. Don't deceive someone. Remember the fact that building trust is tough but it takes seconds to have scratches-in-the-jewel which usually is very hard to recover.
4- Keeping Promise: your promise is your commitment with someone to do something, so don't break at any cost. In case you couldn't meet your promise, there is always a door for dialogue for re-consideration of things. In case of dialogues be fair, be truthful and be open. Confess the short comings on your end.
5- Consistent behaviour: the ever changing attitude is an indication of your non-predictive personality which is an anti-trust drive. So be consistent in what you speak and what you do.
6- Apologizing behaviour: Sorry is the best medicine in healing relationship complications. In fact, Sorry and Thanks are the two golden words which my Kindergarten going son has refreshed for me which he learnt from school. Use them often and you will see massive improvements in your daily life.
What are your suggestions to develop Trust?